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Omnichannel platform with AI

We turn conversations into customers.

WhatsApp, Instagram, Facebook, SMS and calls in a single inbox, with AI agents that reply 24/7.

Sibila unifies WhatsApp, Instagram, Facebook, SMS and calls in a single inbox, with AI agents that reply 24/7. Works on its own or connected to your CRM.

What do you want to solve first?

Reply instantly

it's 3 AM and nobody on the team is awake
Sibi AI Bot replying to a conversation in the inbox
WhatsApp · Lucía F.03:12
Is the master's degree 100% online?
Yes, Lucía. Shall I send you the study plan?
Qualified by AI
it's 3 AM and nobody on the team is awake
WhatsApp · Lucía F.03:12
Hi, I'd like info about the digital marketing master's. Is it 100% online?
Sibi AI BotHi, Lucía. Yes, it's 100% online. Shall I send you the study plan and set up a call with an advisor?
Lead recordNew
Name
Lucía Fernández
Channel
WhatsApp
Interest
Master's in Marketing
Source
Ad on Meta
Qualified by AIHanded off to Martín R. · Sales advisor

Teams in education, healthcare, real estate and more already work with Sibila.

  • BHU
  • Unili
  • Uniandes
  • ULACIT
  • ORT
  • Accord

01 · The problem

Your leads aren't lost for lack of interest. They're lost for lack of response.

  1. 01

    You reply late, and the lead keeps looking.

    Someone writes at 9:40 pm and gets a reply the next day. By then they've already talked to another company. The first reply usually wins the conversation.

  2. 02

    Several agents, one number.

    Two people answer the same chat, another goes unanswered and nobody knows who had the lead.

  3. 03

    Conversations on personal phones.

    If a salesperson leaves, they take the history with them. Your company can't see what was promised, to whom or when.

02 · What Sibila is

All your channels in a single inbox.

Sibila is an omnichannel business communication platform with artificial intelligence. It centralizes WhatsApp, Instagram, Facebook, SMS, web chat and calls in one unified inbox that works on its own or connected to your CRM, so sales teams reply faster, automate follow-up and don't lose any opportunity.

Also: WhatsApp campaigns with templates approved by Meta · Sibila Phone, with call recording and IVR (automatic voice menu) · multiple numbers with automatic assignment · workflows · reports by channel, agent and SLA (agreed response time) · iOS and Android app. See all solutions

Also: WhatsApp campaigns with templates approved by Meta · Sibila Phone, with recording and IVR (automatic voice menu) · automatic assignment · workflows · reports by channel, agent and SLA (agreed response time) · iOS and Android app. See all solutions

Sibi, Sibila's astronaut
Sibi, Sibila's astronaut, waving with a laptop

03 · AI agents

Your team closes sales. Your AI never rests.

AI agents trained with your company's information, connected to your CRM and ready to hand off to a person when needed.

01 / 043.1

Sibi AI Bot

Replies on WhatsApp, Instagram and Facebook at any hour, with your company's real information. Qualifies every lead, captures its data and logs it on its own. When needed, hands the conversation to a person.

Replies on WhatsApp, Instagram and Facebook at any hour, with your company's real information. Qualifies every lead, logs its data and hands off to a person if needed.

Your team replies in seconds, even at 3 AM.

Book a demo
02 / 043.2

Sibi AI Voice

Answers calls with a natural voice, 24/7 and in several languages. You define its profile: voice, language, tone and industry.

No call goes unanswered, not even after hours.

Book a demo
03 / 043.3

Transcription and AI summary

Sibi transcribes every call and saves an automatic summary on the contact's record.

Nobody has to listen to full recordings to know what was said.

Book a demo
04 / 043.4

Sibi Dial

You build a contact list based on your sales funnel stage and launch a campaign. Sibi Dial calls on its own, one after another: when someone answers, it passes the call to the salesperson and, when it ends, moves on to the next on the list. It also qualifies the lead based on what was said.

Your salespeople just talk. Sibi Dial dials, transfers the call and qualifies.

Book a demo

Sibi Dial comes in all plans. Sibi AI Bot, Sibi AI Voice and AI transcription are add-on modules, from the Standard plan.

Book a demoMeet the AI agents

04 · The improvement

What changes when your team works with Sibila

+60%

faster response speed compared with manual service

−40%

fewer cold leads, thanks to immediate follow-up

Before and after working with Sibila
NumberBeforeChangeWith Sibila
01Leads that go cold because nobody replies in timeInstant 24/7 replies with AI
02Several agents stepping on each other on the same WhatsApp or using personal phonesOne number for the whole team, with automatic assignment so nobody overlaps
03Zero visibility into what happens in conversationsEverything is logged in Sibila or in your CRM, with real-time reports
04Five different apps to talk to customersAll channels on a single platform
05Ad spend that gets lost in follow-upWorkflows that nurture leads even when no agent is available
06Scaling means hiring more peopleAI handles hundreds of conversations in parallel

05 · How you start

You start serving customers in three steps.

  1. 1

    Demo and plan selection

    You tell us how your team handles support and we show you Sibila with your channels. You choose the plan that suits you.

  2. 2

    You set up Sibila in minutes

    You connect your channels and, if you use a CRM, you link it yourself, step by step. If you get stuck, our support team helps you.

    You connect your channels and your CRM yourself, step by step. If you get stuck, support helps you.

    no technicians, in minutes
  3. 3

    Your team works from a single inbox

    In the web app or the iOS and Android app. With every conversation assigned to the right person.

06 · Results

Teams that already turn conversations into customers.

conversations
+10 million
customers
+1.000
countries
+20
“Investing in Sibila isn't just buying a tool, it's adopting a complete solution that optimizes resources, cuts costs and improves your business's productivity from day one.”
Customer TechSibila partner
“When communication gets organized, operations flow.”
Box Importaciones y PartesSibila customer

Every unanswered conversation is a customer going somewhere else.