Starter
To get started with a small team.
USD30per month
Annual plan
- 3 users
- 1 WhatsApp number
- USD 0.004 per message
- 3 users included
- Additional user: USD 15
- 1 WhatsApp number (additional: USD 19)
- USD 0.004 per message
Pricing
Clear, with everything they include.
You choose based on how many people handle support. You set up Sibila in minutes and, if you need it, our team supports you.
Standard
To add AI agents.
USD59per month
Annual plan
- 6 users
- Unlimited numbers
- You can add AI agents
- 6 users included
- Additional user: USD 12
- Unlimited WhatsApp numbers
- USD 0.0035 per message
- You can add AI and IVR modules
Enterprise
For growing teams.
USD135per month
Annual plan
- 15 users
- Unlimited numbers
- 1:1 onboarding included
- 15 users included
- Additional user: USD 9
- Unlimited WhatsApp numbers
- USD 0.003 per message
- Optional AI and IVR modules
- 1:1 onboarding included
Agency
For agencies with several brands.
USD299per month
Annual plan
- 30 users
- Unlimited numbers
- For several brands
- 30 users included
- Unlimited WhatsApp numbers
- USD 0.002 per message
- Optional AI and IVR modules
- 1:1 onboarding included
Custom
More than 30 users or a particular operation? We'll build the plan with you.
Custom
Tailored
built around your operation
- More than 30 users
- Operations with their own needs
- We build it with you
On all plans
What you get from day one.
- WhatsApp Business API
- Instagram and Facebook Messenger
- SMS
- Sibila Phone (cloud telephony)
- Sibi Dial (automatic outbound calls)
- iOS and Android app
- WhatsApp bulk sends
- Unlimited messages, records and storage
- Zapier, Zoho Flow, webhooks and API
- Native Zoho CRM integration
- Remote assistance and customer portal
- Knowledge base
Comparison
Plan by plan.
“Optional” means you can add that module to your plan. We'll share its price in the demo.
“Opt.” means you can add that module to your plan. We'll share its price in the demo.
| Feature | Starter | Standard | EnterpriseEnterp. | Agency |
|---|---|---|---|---|
| Team | ||||
| Included users | 3 | 6 | 15 | 30 |
| Additional user | USD 15 | USD 12 | USD 9 | – |
| WhatsApp numbers | 1 | UnlimitedUnl. | UnlimitedUnl. | UnlimitedUnl. |
| Cost per message | USD 0.0040.004 | USD 0.00350.0035 | USD 0.0030.003 | USD 0.0020.002 |
| Channels | ||||
| WhatsApp, Instagram, Facebook and SMS | ✓ | ✓ | ✓ | ✓ |
| Sibila Phone and mobile app | ✓ | ✓ | ✓ | ✓ |
| WhatsApp bulk sends | ✓ | ✓ | ✓ | ✓ |
| AI and automation | ||||
| Sibi Dial | ✓ | ✓ | ✓ | ✓ |
| Sibi AI Bot | – | OptionalOpt. | OptionalOpt. | OptionalOpt. |
| Sibi AI Voice | – | OptionalOpt. | OptionalOpt. | OptionalOpt. |
| Transcription and AI summary | – | OptionalOpt. | OptionalOpt. | OptionalOpt. |
| Sibi Bot (decision tree) | – | OptionalOpt. | OptionalOpt. | OptionalOpt. |
| IVR (voice options menu) | – | OptionalOpt. | OptionalOpt. | OptionalOpt. |
| Integrations and support | ||||
| Zoho CRM, Zapier, Zoho Flow, webhooks and API | ✓ | ✓ | ✓ | ✓ |
| Remote assistance and customer portal | ✓ | ✓ | ✓ | ✓ |
| 1:1 onboarding | – | – | ✓ | ✓ |
Extra costs
What isn't in the plan price.
The plan covers the platform and the users. Message and call traffic is paid based on what you use.
we'd rather tell you upfront
Calculate how much you'll spend on WhatsApp- WhatsApp conversations
- Charged by Meta, depending on the conversation type and the recipient's country.
- Sibila messages
- Between USD 0.002 and USD 0.004 per message, depending on your plan.
- Telephony
- Cost per minute, depending on the destination country.
- Sibila WhatsApp number
- If you don't use your own, it has a cost depending on the country.
- Initial credit
- We recommend loading USD 100 to cover the first messages and calls.
Not sure which plan to choose?
Tell us how many people handle support and through which channels. We'll recommend one.