What we learn helping teams serve customers better on WhatsApp, social media and phone.
Latest
SalesSep 23, 2025 · 5 min read
When a potential customer messages you on WhatsApp, answering on time and in an organized way makes the difference between winning and losing the sale.
Read the article: Conversations that turn into customers with SibilaCustomer stories
Blog
WhatsAppNov 3, 2025 · 3 min read
Do your ads generate clicks but not conversations? Best practices to keep your WhatsApp number from being blocked.
SupportMay 19, 2025 · 3 min read
Sibila v8.5.0 brings new features to manage communication and leads with more power and efficiency.
AIMay 12, 2025 · 4 min read
Chatbots have evolved from simple text assistants into sophisticated AI-powered tools that can transform…
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You can use the inbox, the AI agents and the reports without connecting any CRM. If you use one, you can still connect it.
Each call is classified as interested, friendly, doubtful or upset, so you know who to call first.
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