Sibila v8.5.0: New features!

At Sibila, our commitment is to give you an increasingly powerful and efficient communication and lead management platform. We're pleased to announce the release of the new Sibila 8.5.0 version, an update that brings together all previous improvements and adds innovative features.

Highlights in Sibila 8.5.0: A leap forward in your operation.

This version combines the best of previous updates with brand-new tools to streamline your day-to-day:

• Agent status dashboard: Like the feature released earlier, you now get an intuitive, centralized dashboard that shows your agents' status in real time. Connected directly to agent statuses in Sibila Chat (Available, Unavailable, On a call, Doing admin tasks), you'll have a clear view of your team's availability for more efficient resource management.

• **Bulk WhatsApp:**Take your communication campaigns to WhatsApp in bulk, directly from Sibila's Campaigns module. Send personalized messages to contact lists, schedule your sends and boost engagement with your customers through their preferred messaging channel.

• Bulk SMS: Direct, effective communication at scale: The Campaigns module now also lets you send SMS in bulk. Reach your audiences quickly and directly with informational, promotional or follow-up messages, optimizing your multichannel marketing strategies.

• New Sibila package 106: Native Sibila Dial integration (advanced sync): The new version 106 of the Sibila package includes Sibila Dial by default, simplifying implementation and offering advanced campaign syncing. The “Sync all campaign” and “Sync campaign” functions make sure your information is always up to date and ready for action.

• **Superior bulk-send performance:**We've significantly optimized the performance of bulk sends. Now, within each campaign, you can see the status of each member of the send list in real time: sent or rejected. This gives you complete transparency into your campaigns' progress and lets you proactively identify and fix possible delivery issues.

• Unread messages (Sibila Chat and Canvas): Mark messages as UNREAD to review them later and not lose important information.

• Automated agent statuses (Sibila Chat): Control and view your agents' status with automatic updates when calls are detected.

• Detailed notes in Sibila Dial: Add notes directly in the calls module to track your interactions accurately.

• **Custom templates:**Customize how your communication templates are organized and displayed.

• Clarity on unsent messages: Avoid confusion with an improved view of failed messages.

• Contact error fixes: Ensure your contact database is accurate and up to date.

• Goodbye to the contact limit in Sibila Dial: Manage campaigns and call volumes without restrictions.

Why does Sibila 8.5.0 drive your business into the future?

Sibila 8.5.0 is a significant step forward for our platform, giving you a complete, optimized solution for managing your communications and interacting with your leads. The addition of bulk WhatsApp and SMS, along with the agent status dashboard and performance improvements, gives you the tools you need to:

• Expand your reach and connect with your audiences on their preferred channels.

• Improve operational efficiency and your team's productivity.

• Get a clear, real-time view of your campaigns' performance and your agents' availability.

• Optimize your communication and lead management processes from start to finish.

Get ready to experience the power of Sibila 8.5.0 and unlock new opportunities for your business!

Ready to explore everything Sibila 8.5.0 has to offer?